{"id":29776,"date":"2026-03-26T16:17:18","date_gmt":"2026-03-26T09:17:18","guid":{"rendered":"https:\/\/vbee.vn\/blog\/?p=29776"},"modified":"2026-03-26T16:22:53","modified_gmt":"2026-03-26T09:22:53","slug":"zalo-oa-la-gi","status":"publish","type":"post","link":"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/","title":{"rendered":"Zalo OA l\u00e0 g\u00ec? H\u01b0\u1edbng d\u1eabn t\u1ea1o Zalo Official Account cho doanh nghi\u1ec7p"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\"><div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung ch\u00ednh<\/p><span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#1_Zalo_OA_la_gi\" >1. Zalo OA l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#2_Cac_chuc_nang_chinh_cua_Zalo_OA_Zalo_Official_Account\" >2. C\u00e1c ch\u1ee9c n\u0103ng ch\u00ednh c\u1ee7a Zalo OA (Zalo Official Account)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#3_Phan_loai_tai_khoan_Zalo_OA_Dau_la_lua_chon_danh_cho_ban\" >3. Ph\u00e2n lo\u1ea1i t\u00e0i kho\u1ea3n Zalo OA: \u0110\u00e2u l\u00e0 l\u1ef1a ch\u1ecdn d\u00e0nh cho b\u1ea1n?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#31_Zalo_OA_Doanh_Nghiep_Danh_cho_kinh_doanh_thuong_hieu\" >3.1 Zalo OA Doanh Nghi\u1ec7p (D\u00e0nh cho kinh doanh &amp; th\u01b0\u01a1ng hi\u1ec7u)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#32_Zalo_OA_Noi_Dung_Danh_cho_nha_sang_tao_trang_tin_tuc\" >3.2 Zalo OA N\u1ed9i Dung (D\u00e0nh cho nh\u00e0 s\u00e1ng t\u1ea1o &amp; trang tin t\u1ee9c)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#33_Zalo_OA_co_quan_nha_nuoc_Danh_cho_hanh_chinh_cong\" >3.3 Zalo OA c\u01a1 quan nh\u00e0 n\u01b0\u1edbc (D\u00e0nh cho h\u00e0nh ch\u00ednh c\u00f4ng)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#4_Quy_trinh_3_buoc_khoi_tao_Zalo_Official_Account_nhanh_chong\" >4. Quy tr\u00ecnh 3 b\u01b0\u1edbc kh\u1edfi t\u1ea1o Zalo Official Account nhanh ch\u00f3ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#Buoc_1_Truy_cap_he_thong_va_Dang_nhap\" >B\u01b0\u1edbc 1: Truy c\u1eadp h\u1ec7 th\u1ed1ng v\u00e0 \u0110\u0103ng nh\u1eadp<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#Buoc_2_Lua_chon_loai_hinh_tai_khoan_phu_hop\" >B\u01b0\u1edbc 2: L\u1ef1a ch\u1ecdn lo\u1ea1i h\u00ecnh t\u00e0i kho\u1ea3n ph\u00f9 h\u1ee3p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#Buoc_3_Thiet_lap_thong_tin_va_Cap_nhat_hinh_anh_thuong_hieu\" >B\u01b0\u1edbc 3: Thi\u1ebft l\u1eadp th\u00f4ng tin v\u00e0 C\u1eadp nh\u1eadt h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#5_Bi_quyet_van_hanh_Zalo_Official_Account_hieu_qua_tang_tuong_tac_nhanh\" >5. B\u00ed quy\u1ebft v\u1eadn h\u00e0nh Zalo Official Account hi\u1ec7u qu\u1ea3, t\u0103ng t\u01b0\u01a1ng t\u00e1c nhanh<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#51_Tan_dung_tinh_nang_moi_ban_be_quan_tam\" >5.1 T\u1eadn d\u1ee5ng t\u00ednh n\u0103ng m\u1eddi b\u1ea1n b\u00e8 quan t\u00e2m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#52_Dau_tu_noi_dung_%E2%80%9Ccham%E2%80%9D_dung_tam_ly_khach_hang\" >5.2 \u0110\u1ea7u t\u01b0 n\u1ed9i dung &#8220;ch\u1ea1m&#8221; \u0111\u00fang t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#53_Duy_tri_su_hien_dien_tren_Nhat_ky_nguoi_dung\" >5.3 Duy tr\u00ec s\u1ef1 hi\u1ec7n di\u1ec7n tr\u00ean Nh\u1eadt k\u00fd ng\u01b0\u1eddi d\u00f9ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#54_Phu_song_ma_QR_tren_moi_mat_tran\" >5.4 Ph\u1ee7 s\u00f3ng m\u00e3 QR tr\u00ean m\u1ecdi m\u1eb7t tr\u1eadn<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#55_But_pha_doanh_so_voi_Zalo_Ads\" >5.5 B\u1ee9t ph\u00e1 doanh s\u1ed1 v\u1edbi Zalo Ads<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#6_Giai_dap_thac_mac_thuong_gap_ve_Zalo_Official_Account\" >6. Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc th\u01b0\u1eddng g\u1eb7p v\u1ec1 Zalo Official Account\u00a0<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#61_Tao_tai_khoan_Zalo_OA_co_mat_phi_khong\" >6.1 T\u1ea1o t\u00e0i kho\u1ea3n Zalo OA c\u00f3 m\u1ea5t ph\u00ed kh\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#62_Mot_tai_khoan_ca_nhan_co_the_tao_duoc_bao_nhieu_Zalo_OA\" >6.2 M\u1ed9t t\u00e0i kho\u1ea3n c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 t\u1ea1o \u0111\u01b0\u1ee3c bao nhi\u00eau Zalo OA?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#63_Tai_sao_tai_khoan_Zalo_OA_cua_toi_bi_tu_choi_phe_duyet\" >6.3 T\u1ea1i sao t\u00e0i kho\u1ea3n Zalo OA c\u1ee7a t\u00f4i b\u1ecb t\u1eeb ch\u1ed1i ph\u00ea duy\u1ec7t?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#64_Tai_khoan_Zalo_OA_chua_xac_thuc_chua_co_tich_vang_co_nhan_tin_duoc_khong\" >6.4 T\u00e0i kho\u1ea3n Zalo OA ch\u01b0a x\u00e1c th\u1ef1c (ch\u01b0a c\u00f3 t\u00edch v\u00e0ng) c\u00f3 nh\u1eafn tin \u0111\u01b0\u1ee3c kh\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-oa-la-gi\/#65_Lam_the_nao_de_doi_ten_Zalo_OA_sau_khi_da_tao\" >6.5 L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ed5i t\u00ean Zalo OA sau khi \u0111\u00e3 t\u1ea1o?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div><p><strong>Zalo OA l\u00e0 trang doanh nghi\u1ec7p ch\u00ednh th\u1ee9c tr\u00ean Zalo, t\u01b0\u01a1ng t\u1ef1 Fanpage Facebook. \u0110\u00e2y l\u00e0 c\u00f4ng c\u1ee5 b\u1eaft bu\u1ed9c \u0111\u1ec3 b\u1ea1n x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ch\u1ea1y qu\u1ea3ng c\u00e1o chuy\u00ean nghi\u1ec7p. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u th\u00eam v\u1ec1 Zalo OA c\u0169ng nh\u01b0 h\u01b0\u1edbng d\u1eabn b\u1ea1n c\u00e1ch t\u1ea1o v\u00e0 t\u1ed1i \u01b0u Zalo OA t\u1eeb A-Z.<\/strong><\/p><p style=\"text-align: center;\"><p><iframe style=\"position: relative; top: 0px; border: none;\" title=\"H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng\" src=\"https:\/\/vbee.vn\/demo\" width=\"100%\" height=\"320\"><\/iframe><\/p><h2><span class=\"ez-toc-section\" id=\"1_Zalo_OA_la_gi\"><\/span><b>1. Zalo OA l\u00e0 g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p>Zalo OA (vi\u1ebft t\u1eaft c\u1ee7a c\u1ee5m t\u1eeb Zalo Official Account) \u0111\u01b0\u1ee3c hi\u1ec3u \u0111\u01a1n gi\u1ea3n l\u00e0 t\u00e0i kho\u1ea3n ch\u00ednh th\u1ed1ng d\u00e0nh ri\u00eang cho c\u00e1c doanh nghi\u1ec7p, nh\u00e3n h\u00e0ng, t\u1ed5 ch\u1ee9c ho\u1eb7c c\u1ed9ng \u0111\u1ed3ng ho\u1ea1t \u0111\u1ed9ng tr\u00ean \u1ee9ng d\u1ee5ng Zalo.<\/p><p>\u0110\u1ec3 d\u1ec5 h\u00ecnh dung, n\u1ebfu Facebook c\u00f3 Fanpage \u0111\u1ec3 kinh doanh v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u, th\u00ec Zalo OA ch\u00ednh l\u00e0 &#8220;tr\u1ee5 s\u1edf&#8221; t\u01b0\u01a1ng \u1ee9ng tr\u00ean n\u1ec1n t\u1ea3ng Zalo. \u0110\u00e2y l\u00e0 k\u00eanh k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u00e0 uy t\u00edn, gi\u00fap \u0111\u01a1n v\u1ecb c\u1ee7a b\u1ea1n th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 quan tr\u1ecdng nh\u01b0:<\/p><ul><li><b>T\u01b0\u01a1ng t\u00e1c chuy\u00ean nghi\u1ec7p:<\/b> X\u00e2y d\u1ef1ng h\u00ecnh \u1ea3nh tin c\u1eady trong m\u1eaft kh\u00e1ch h\u00e0ng.<\/li><li><b>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1eadn t\u00e2m:<\/b> Ph\u1ea3n h\u1ed3i th\u1eafc m\u1eafc, h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng ngay t\u1ee9c th\u00ec.<\/li><li><b>Truy\u1ec1n t\u1ea3i th\u00f4ng tin hi\u1ec7u qu\u1ea3:<\/b> Qu\u1ea3ng b\u00e1 s\u1ea3n ph\u1ea9m m\u1edbi, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i ho\u1eb7c c\u00e1c th\u00f4ng \u0111i\u1ec7p quan tr\u1ecdng \u0111\u1ebfn \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau.<\/li><\/ul><figure id=\"attachment_29779\" aria-describedby=\"caption-attachment-29779\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-29779 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-la-gi.webp\" alt=\"Zalo OA ch\u00ednh l\u00e0 c\u1ea7u n\u1ed1i chi\u1ebfn l\u01b0\u1ee3c gi\u00fap doanh nghi\u1ec7p hi\u1ec7n di\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong h\u1ec7 sinh th\u00e1i h\u01a1n 70 tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng Zalo t\u1ea1i Vi\u1ec7t Nam.\" width=\"768\" height=\"695\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-la-gi.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-la-gi-300x271.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-29779\" class=\"wp-caption-text\">Zalo OA ch\u00ednh l\u00e0 c\u1ea7u n\u1ed1i chi\u1ebfn l\u01b0\u1ee3c gi\u00fap doanh nghi\u1ec7p hi\u1ec7n di\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong h\u1ec7 sinh th\u00e1i h\u01a1n 70 tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng Zalo t\u1ea1i Vi\u1ec7t Nam.<\/figcaption><\/figure><h2><span class=\"ez-toc-section\" id=\"2_Cac_chuc_nang_chinh_cua_Zalo_OA_Zalo_Official_Account\"><\/span><b>2. C\u00e1c ch\u1ee9c n\u0103ng ch\u00ednh c\u1ee7a Zalo OA (Zalo Official Account)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p>\u0110\u1ec3 khai th\u00e1c t\u1ed1i \u0111a s\u1ee9c m\u1ea1nh c\u1ee7a Zalo Official Account, doanh nghi\u1ec7p c\u1ea7n hi\u1ec3u v\u00e0 v\u1eadn d\u1ee5ng linh ho\u1ea1t c\u00e1c t\u00ednh n\u0103ng c\u1ed1t l\u00f5i m\u00e0 n\u1ec1n t\u1ea3ng n\u00e0y cung c\u1ea5p:<\/p><ul><li><b>Zalo Broadcast (G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t):<\/b> \u0110\u00e2y l\u00e0 &#8220;v\u0169 kh\u00ed&#8221; \u0111\u1eafc l\u1ef1c nh\u1ea5t c\u1ee7a Zalo OA trong c\u00e1c chi\u1ebfn d\u1ecbch Remarketing. T\u00ednh n\u0103ng n\u00e0y cho ph\u00e9p g\u1eedi tin nh\u1eafn ch\u1ee9a n\u1ed9i dung khuy\u1ebfn m\u00e3i, b\u1ea3n tin, ho\u1eb7c s\u1ef1 ki\u1ec7n \u0111\u1ebfn h\u00e0ng lo\u1ea1t ng\u01b0\u1eddi d\u00f9ng \u0111ang quan t\u00e2m c\u00f9ng m\u1ed9t l\u00fac. \u0110\u1eb7c bi\u1ec7t, tin nh\u1eafn Broadcast \u0111i th\u1eb3ng v\u00e0o h\u1ed9p th\u01b0 c\u00e1 nh\u00e2n n\u00ean c\u00f3 t\u1ef7 l\u1ec7 m\u1edf c\u1ef1c k\u1ef3 \u1ea5n t\u01b0\u1ee3ng.<\/li><\/ul><figure id=\"attachment_29780\" aria-describedby=\"caption-attachment-29780\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-29780 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-Broadcast.webp\" alt=\"T\u00ednh n\u0103ng Zalo Broadcast (G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t).\" width=\"768\" height=\"359\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-Broadcast.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-Broadcast-300x140.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-29780\" class=\"wp-caption-text\">T\u00ednh n\u0103ng Zalo Broadcast (G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t).<\/figcaption><\/figure><ul><li><b>Zalo Store (C\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn):<\/b> \u0110\u1ed1i v\u1edbi c\u00e1c t\u00e0i kho\u1ea3n Doanh nghi\u1ec7p, Zalo h\u1ed7 tr\u1ee3 thi\u1ebft l\u1eadp m\u1ed9t &#8220;gian h\u00e0ng&#8221; (Zalo Shop) ho\u00e0n ch\u1ec9nh ngay tr\u00ean \u1ee9ng d\u1ee5ng. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u0103ng t\u1ea3i s\u1ea3n ph\u1ea9m, ph\u00e2n lo\u1ea1i danh m\u1ee5c, thi\u1ebft l\u1eadp gi\u00e1 c\u1ea3, tung m\u00e3 gi\u1ea3m gi\u00e1 v\u00e0 qu\u1ea3n l\u00fd \u0111\u01a1n \u0111\u1eb7t h\u00e0ng tr\u1ef1c ti\u1ebfp t\u1eeb kh\u00e1ch h\u00e0ng.<\/li><li><b>Zalo Post (\u0110\u0103ng b\u00e0i vi\u1ebft t\u01b0\u01a1ng t\u00e1c):<\/b> Gi\u1ed1ng nh\u01b0 t\u00ednh n\u0103ng \u0111\u0103ng b\u00e0i tr\u00ean <a href=\"https:\/\/vbee.vn\/blog\/chia-se\/facebook\/fanpage-la-gi\/\">Fanpage Facebook<\/a>, Zalo Post cho ph\u00e9p b\u1ea1n xu\u1ea5t b\u1ea3n c\u00e1c b\u00e0i vi\u1ebft, h\u00ecnh \u1ea3nh, ho\u1eb7c video l\u00ean nh\u1eadt k\u00fd c\u1ee7a OA. \u0110i\u1ec1u n\u00e0y gi\u00fap duy tr\u00ec s\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u v\u00e0 cung c\u1ea5p th\u00f4ng tin h\u1eefu \u00edch th\u01b0\u1eddng xuy\u00ean cho ng\u01b0\u1eddi theo d\u00f5i.<\/li><\/ul><figure id=\"attachment_29781\" aria-describedby=\"caption-attachment-29781\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-29781 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-Post.webp\" alt=\"T\u00ednh n\u0103ng Zalo Post (\u0110\u0103ng b\u00e0i vi\u1ebft t\u01b0\u01a1ng t\u00e1c).\" width=\"768\" height=\"394\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-Post.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/Zalo-OA-Post-300x154.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-29781\" class=\"wp-caption-text\">T\u00ednh n\u0103ng Zalo Post (\u0110\u0103ng b\u00e0i vi\u1ebft t\u01b0\u01a1ng t\u00e1c).<\/figcaption><\/figure><ul><li><b>H\u1ec7 th\u1ed1ng Chat v\u00e0 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng:<\/b><\/li><\/ul><ol><li style=\"list-style-type: none;\"><ul><li><b>Chat tr\u1ef1c ti\u1ebfp:<\/b> Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u01b0 v\u1ea5n, b\u00e1o gi\u00e1 v\u00e0 ch\u1ed1t \u0111\u01a1n.<\/li><li><b>Tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng:<\/b> Thi\u1ebft l\u1eadp s\u1eb5n tin nh\u1eafn ch\u00e0o m\u1eebng (khi kh\u00e1ch h\u00e0ng l\u1ea7n \u0111\u1ea7u b\u1ea5m Quan t\u00e2m OA) ho\u1eb7c tin nh\u1eafn tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c.<\/li><li><b>T\u00edch h\u1ee3p Chatbot\/API:<\/b> H\u1ed7 tr\u1ee3 \u0111\u1ea5u n\u1ed1i <a href=\"https:\/\/vbee.vn\/blog\/chia-se\/api-la-gi\/\">API<\/a> v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng CRM b\u00ean ngo\u00e0i v\u00e0 thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n <a href=\"https:\/\/vbee.vn\/blog\/chia-se\/chatbot-la-gi\/\">Chatbot<\/a> tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng \u0111\u1ec3 t\u1ed1i \u01b0u quy tr\u00ecnh CSKH.<\/li><\/ul><\/li><\/ol><ul><li><b>Thi\u1ebft l\u1eadp Menu (Thanh c\u00f4ng c\u1ee5 Menu):<\/b> N\u1eb1m ngay d\u01b0\u1edbi khung chat c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi Zalo OA, thanh Menu gi\u00fap \u0111i\u1ec1u h\u01b0\u1edbng thao t\u00e1c m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. B\u1ea1n c\u00f3 th\u1ec3 g\u1eafn link tr\u1ecf v\u1ec1 Website, s\u1ed1 Hotline g\u1ecdi tr\u1ef1c ti\u1ebfp, ho\u1eb7c c\u00e1c n\u00fat k\u1ecbch b\u1ea3n h\u1ecfi \u0111\u00e1p (FAQ) ph\u1ed5 bi\u1ebfn.<\/li><\/ul><h2><span class=\"ez-toc-section\" id=\"3_Phan_loai_tai_khoan_Zalo_OA_Dau_la_lua_chon_danh_cho_ban\"><\/span><b>3. Ph\u00e2n lo\u1ea1i t\u00e0i kho\u1ea3n Zalo OA: \u0110\u00e2u l\u00e0 l\u1ef1a ch\u1ecdn d\u00e0nh cho b\u1ea1n?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p>Hi\u1ec7n t\u1ea1i, Zalo Official Account \u0111\u01b0\u1ee3c chia th\u00e0nh 3 lo\u1ea1i t\u00e0i kho\u1ea3n ri\u00eang bi\u1ec7t. M\u1ed7i lo\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf v\u1edbi nh\u1eefng t\u00ednh n\u0103ng v\u00e0 \u0111\u1eb7c quy\u1ec1n t\u1ed1i \u01b0u nh\u1ea5t cho t\u1eebng nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee5 th\u1ec3:<\/p><h3><span class=\"ez-toc-section\" id=\"31_Zalo_OA_Doanh_Nghiep_Danh_cho_kinh_doanh_thuong_hieu\"><\/span><b>3.1 Zalo OA Doanh Nghi\u1ec7p (D\u00e0nh cho kinh doanh &amp; th\u01b0\u01a1ng hi\u1ec7u)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p>\u0110\u00e2y l\u00e0 &#8220;m\u1ea3nh \u0111\u1ea5t v\u00e0ng&#8221; d\u00e0nh cho c\u00e1c c\u00e1 nh\u00e2n, c\u1eeda h\u00e0ng ho\u1eb7c c\u00f4ng ty mu\u1ed1n qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean Zalo. Khi \u0111\u0103ng k\u00fd lo\u1ea1i t\u00e0i kho\u1ea3n n\u00e0y, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c trang b\u1ecb nh\u1eefng c\u00f4ng c\u1ee5 b\u00e1n h\u00e0ng \u0111\u1eafc l\u1ef1c:<\/p><ul><li><b>T\u1ea1o gian h\u00e0ng chuy\u00ean nghi\u1ec7p:<\/b> Cho ph\u00e9p m\u1edf Zalo Shop, th\u00eam s\u1ea3n ph\u1ea9m v\u00e0 qu\u1ea3n l\u00fd \u0111\u01a1n h\u00e0ng d\u1ec5 d\u00e0ng.<\/li><li><b>Ti\u1ebfp c\u1eadn tr\u1ef1c ti\u1ebfp:<\/b> Nh\u1eafn tin (chat 1:1) \u0111\u1ec3 t\u01b0 v\u1ea5n v\u00e0 <a href=\"https:\/\/vbee.vn\/blog\/usecase\/ai-trong-cham-soc-khach-hang\/\">ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/a>.<\/li><li><b>T\u1ed1i \u01b0u t\u1ef7 l\u1ec7 \u0111\u1ecdc (Open Rate):<\/b> Tin nh\u1eafn g\u1eedi \u0111i s\u1ebd \u0111\u00e1p th\u1eb3ng v\u00e0o h\u1ed9p th\u01b0 c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng thay v\u00ec n\u1eb1m \u1edf m\u1ee5c th\u00f4ng b\u00e1o chung.<\/li><li><b>\u0110\u1eb7c quy\u1ec1n Broadcast:<\/b> \u0110\u01b0\u1ee3c g\u1eedi t\u1ed1i \u0111a 4 tin nh\u1eafn h\u00e0ng lo\u1ea1t\/th\u00e1ng \u0111\u1ebfn to\u00e0n b\u1ed9 ng\u01b0\u1eddi theo d\u00f5i.<\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"32_Zalo_OA_Noi_Dung_Danh_cho_nha_sang_tao_trang_tin_tuc\"><\/span><b>3.2 Zalo OA N\u1ed9i Dung (D\u00e0nh cho nh\u00e0 s\u00e1ng t\u1ea1o &amp; trang tin t\u1ee9c)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p>N\u1ebfu b\u1ea1n \u0111ang x\u00e2y d\u1ef1ng c\u00e1c k\u00eanh chuy\u00ean chia s\u1ebb ki\u1ebfn th\u1ee9c, tin t\u1ee9c, gi\u1ea3i tr\u00ed hay h\u01b0\u1edbng d\u1eabn (v\u00ed d\u1ee5: Blog, b\u00e1o \u0111i\u1ec7n t\u1eed, c\u1ed9ng \u0111\u1ed3ng m\u1ea1ng), \u0111\u00e2y l\u00e0 l\u1ef1a ch\u1ecdn ho\u00e0n h\u1ea3o.<\/p><ul><li><b>T\u1ea7n su\u1ea5t ti\u1ebfp c\u1eadn d\u00e0y \u0111\u1eb7c:<\/b> Cho ph\u00e9p g\u1eedi \u0111\u1ebfn 1 tin nh\u1eafn Broadcast m\u1ed7i ng\u00e0y cho m\u1ed7i ng\u01b0\u1eddi quan t\u00e2m.<\/li><li><b>Hi\u1ec3n th\u1ecb n\u1ed5i b\u1eadt:<\/b> C\u00e1c b\u1ea3n tin c\u1ee7a b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o tr\u1ef1c ti\u1ebfp tr\u00ean thanh tr\u1ea1ng th\u00e1i c\u1ee7a \u1ee9ng d\u1ee5ng, gi\u00fap ng\u01b0\u1eddi \u0111\u1ecdc c\u1eadp nh\u1eadt th\u00f4ng tin t\u1ee9c th\u1eddi.<\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"33_Zalo_OA_co_quan_nha_nuoc_Danh_cho_hanh_chinh_cong\"><\/span><b>3.3 Zalo OA c\u01a1 quan nh\u00e0 n\u01b0\u1edbc (D\u00e0nh cho h\u00e0nh ch\u00ednh c\u00f4ng)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p>\u0110\u00fang nh\u01b0 t\u00ean g\u1ecdi, lo\u1ea1i t\u00e0i kho\u1ea3n n\u00e0y \u0111\u01b0\u1ee3c c\u1ea5p ri\u00eang cho c\u00e1c ban ng\u00e0nh, t\u1ed5 ch\u1ee9c v\u00e0 d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c thu\u1ed9c nh\u00e0 n\u01b0\u1edbc nh\u1eb1m m\u1ee5c \u0111\u00edch s\u1ed1 h\u00f3a giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi d\u00e2n.<\/p><ul><li><b>K\u1ebft n\u1ed1i hai chi\u1ec1u:<\/b> H\u1ed7 tr\u1ee3 t\u01b0\u01a1ng t\u00e1c, trao \u0111\u1ed5i v\u00e0 gi\u1ea3i \u0111\u00e1p c\u00e1c th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh cho ng\u01b0\u1eddi d\u00e2n m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/li><li><b>Truy\u1ec1n t\u1ea3i th\u00f4ng b\u00e1o thi\u1ebft y\u1ebfu:<\/b> \u0110\u01b0\u1ee3c g\u1eedi 4 tin nh\u1eafn Broadcast\/th\u00e1ng tr\u1ef1c ti\u1ebfp v\u00e0o h\u1ed9p th\u01b0 c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi d\u00e2n, \u0111\u1ea3m b\u1ea3o c\u00e1c th\u00f4ng b\u00e1o quan tr\u1ecdng kh\u00f4ng b\u1ecb b\u1ecf s\u00f3t.<\/li><\/ul><figure id=\"attachment_29782\" aria-describedby=\"caption-attachment-29782\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-29782 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/phan-loai-tai-khoan-zalo-oa.webp\" alt=\"Zalo Official Account \u0111\u01b0\u1ee3c chia th\u00e0nh 3 lo\u1ea1i t\u00e0i kho\u1ea3n ri\u00eang bi\u1ec7t.\" width=\"768\" height=\"432\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/phan-loai-tai-khoan-zalo-oa.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/phan-loai-tai-khoan-zalo-oa-300x169.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-29782\" class=\"wp-caption-text\">Zalo Official Account \u0111\u01b0\u1ee3c chia th\u00e0nh 3 lo\u1ea1i t\u00e0i kho\u1ea3n ri\u00eang bi\u1ec7t.<\/figcaption><\/figure><h2><span class=\"ez-toc-section\" id=\"4_Quy_trinh_3_buoc_khoi_tao_Zalo_Official_Account_nhanh_chong\"><\/span><b>4. Quy tr\u00ecnh 3 b\u01b0\u1edbc kh\u1edfi t\u1ea1o Zalo Official Account nhanh ch\u00f3ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p>Vi\u1ec7c s\u1edf h\u1eefu m\u1ed9t trang Zalo OA kh\u00f4ng h\u1ec1 ph\u1ee9c t\u1ea1p. B\u1ea1n ch\u1ec9 c\u1ea7n th\u1ef1c hi\u1ec7n theo l\u1ed9 tr\u00ecnh 3 b\u01b0\u1edbc \u0111\u01a1n gi\u1ea3n d\u01b0\u1edbi \u0111\u00e2y:<\/p><h3><span class=\"ez-toc-section\" id=\"Buoc_1_Truy_cap_he_thong_va_Dang_nhap\"><\/span><b>B\u01b0\u1edbc 1: Truy c\u1eadp h\u1ec7 th\u1ed1ng v\u00e0 \u0110\u0103ng nh\u1eadp<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p>\u0110\u1ea7u ti\u00ean, b\u1ea1n h\u00e3y truy c\u1eadp v\u00e0o c\u1ed5ng qu\u1ea3n tr\u1ecb ch\u00ednh th\u1ee9c c\u1ee7a Zalo OA t\u1ea1i \u0111\u1ecba ch\u1ec9: <a href=\"http:\/\/oa.zalo.me\/manage\" rel=\"nofollow noopener\" target=\"_blank\">oa.zalo.me\/manage<\/a>.<\/p><p>T\u1ea1i \u0111\u00e2y, h\u1ec7 th\u1ed1ng s\u1ebd y\u00eau c\u1ea7u b\u1ea1n \u0111\u0103ng nh\u1eadp b\u1eb1ng t\u00e0i kho\u1ea3n Zalo c\u00e1 nh\u00e2n (th\u00f4ng qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c qu\u00e9t m\u00e3 QR). \u0110\u00e2y s\u1ebd l\u00e0 t\u00e0i kho\u1ea3n \u0111\u00f3ng vai tr\u00f2 Qu\u1ea3n tr\u1ecb vi\u00ean cao nh\u1ea5t \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh trang OA sau n\u00e0y.<\/p><figure id=\"attachment_29784\" aria-describedby=\"caption-attachment-29784\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-29784 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/truy-cap-he-thong-va-dang-nhap-1.webp\" alt=\"B\u01b0\u1edbc 1: Truy c\u1eadp h\u1ec7 th\u1ed1ng v\u00e0 \u0110\u0103ng nh\u1eadp\" width=\"768\" height=\"440\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/truy-cap-he-thong-va-dang-nhap-1.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/truy-cap-he-thong-va-dang-nhap-1-300x172.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-29784\" class=\"wp-caption-text\">Truy c\u1eadp h\u1ec7 th\u1ed1ng v\u00e0 \u0110\u0103ng nh\u1eadp.<\/figcaption><\/figure><h3><span class=\"ez-toc-section\" id=\"Buoc_2_Lua_chon_loai_hinh_tai_khoan_phu_hop\"><\/span><b>B\u01b0\u1edbc 2: L\u1ef1a ch\u1ecdn lo\u1ea1i h\u00ecnh t\u00e0i kho\u1ea3n ph\u00f9 h\u1ee3p<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p>Sau khi \u0111\u0103ng nh\u1eadp th\u00e0nh c\u00f4ng, b\u1ea1n nh\u1ea5n v\u00e0o n\u00fat <b>&#8220;T\u1ea1o Official Account m\u1edbi&#8221;<\/b>. L\u00fac n\u00e0y, m\u00e0n h\u00ecnh s\u1ebd hi\u1ec3n th\u1ecb 3 nh\u00f3m t\u00e0i kho\u1ea3n ch\u00ednh: <b>Doanh nghi\u1ec7p<\/b>, <b>N\u1ed9i dung<\/b> v\u00e0 <b>C\u01a1 quan nh\u00e0 n\u01b0\u1edbc<\/b>.<\/p><p>T\u00f9y v\u00e0o m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng (b\u00e1n h\u00e0ng, l\u00e0m tin t\u1ee9c hay d\u1ecbch v\u1ee5 c\u00f4ng), b\u1ea1n h\u00e3y nh\u1ea5n ch\u1ecdn bi\u1ec3u t\u01b0\u1ee3ng t\u01b0\u01a1ng \u1ee9ng \u0111\u1ec3 ti\u1ebfp t\u1ee5c.<\/p><h3><span class=\"ez-toc-section\" id=\"Buoc_3_Thiet_lap_thong_tin_va_Cap_nhat_hinh_anh_thuong_hieu\"><\/span><b>B\u01b0\u1edbc 3: Thi\u1ebft l\u1eadp th\u00f4ng tin v\u00e0 C\u1eadp nh\u1eadt h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p>\u0110\u00e2y l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 Zalo nh\u1eadn di\u1ec7n v\u00e0 x\u00e9t duy\u1ec7t t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n. B\u1ea1n c\u1ea7n ho\u00e0n thi\u1ec7n c\u00e1c m\u1ee5c sau:<\/p><ul><li><b>Th\u00f4ng tin c\u01a1 b\u1ea3n:<\/b> Ch\u1ecdn \u0111\u00fang danh m\u1ee5c ho\u1ea1t \u0111\u1ed9ng, \u0111\u1eb7t t\u00ean OA (t\u00ean th\u01b0\u01a1ng hi\u1ec7u\/c\u1eeda h\u00e0ng), vi\u1ebft \u0111o\u1ea1n m\u00f4 t\u1ea3 ng\u1eafn g\u1ecdn v\u1ec1 d\u1ecbch v\u1ee5 v\u00e0 \u0111i\u1ec1n \u0111\u1ecba ch\u1ec9 ch\u00ednh x\u00e1c.<\/li><li><b>T\u1ed1i \u01b0u h\u00ecnh \u1ea3nh:<\/b> \u0110\u1ec3 trang OA tr\u00f4ng chuy\u00ean nghi\u1ec7p v\u00e0 thu h\u00fat, h\u00e3y chu\u1ea9n b\u1ecb \u1ea3nh \u0111\u00fang k\u00edch th\u01b0\u1edbc chu\u1ea9n:<ul><li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u1ea2nh \u0111\u1ea1i di\u1ec7n:<\/b> T\u1ef7 l\u1ec7 1:1 (t\u1ed1i thi\u1ec3u 150&#215;150 pixels), dung l\u01b0\u1ee3ng d\u01b0\u1edbi 1MB.<\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u1ea2nh b\u00eca:<\/b> K\u00edch th\u01b0\u1edbc 320&#215;350 pixels (l\u01b0u \u00fd c\u0103n ch\u1ec9nh n\u1ed9i dung quan tr\u1ecdng n\u1eb1m trong v\u00f9ng an to\u00e0n 320&#215;180 pixels \u0111\u1ec3 kh\u00f4ng b\u1ecb m\u1ea5t ch\u1eef tr\u00ean \u0111i\u1ec7n tho\u1ea1i), dung l\u01b0\u1ee3ng d\u01b0\u1edbi 1MB.<\/li><\/ul><\/li><\/ul><figure id=\"attachment_29785\" aria-describedby=\"caption-attachment-29785\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-29785 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/khoi-tao-zalo-oa.webp\" alt=\"C\u00e0i \u0111\u1eb7t th\u00f4ng tin c\u1ee7a Zalo OA.\" width=\"768\" height=\"368\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/khoi-tao-zalo-oa.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2026\/03\/khoi-tao-zalo-oa-300x144.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-29785\" class=\"wp-caption-text\">C\u00e0i \u0111\u1eb7t th\u00f4ng tin c\u1ee7a Zalo OA.<\/figcaption><\/figure><p>Khi \u0111\u00e3 ki\u1ec3m tra k\u1ef9 m\u1ecdi th\u00f4ng tin, b\u1ea1n ch\u1ec9 c\u1ea7n nh\u1ea5n <b>&#8220;T\u1ea1o t\u00e0i kho\u1ea3n OA&#8221;<\/b>. Y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn <a href=\"https:\/\/vbee.vn\/blog\/doi-ngu\/\">\u0111\u1ed9i ng\u0169<\/a> Zalo \u0111\u1ec3 ch\u1edd ph\u00ea duy\u1ec7t.<\/p><h2><span class=\"ez-toc-section\" id=\"5_Bi_quyet_van_hanh_Zalo_Official_Account_hieu_qua_tang_tuong_tac_nhanh\"><\/span>5. B\u00ed quy\u1ebft v\u1eadn h\u00e0nh Zalo Official Account hi\u1ec7u qu\u1ea3, t\u0103ng t\u01b0\u01a1ng t\u00e1c nhanh<span class=\"ez-toc-section-end\"><\/span><\/h2><p>Sau khi \u0111\u00e3 kh\u1edfi t\u1ea1o xong, vi\u1ec7c duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n trang OA l\u00e0 y\u1ebfu t\u1ed1 s\u1ed1ng c\u00f2n \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i ra \u0111\u01a1n h\u00e0ng. H\u00e3y \u00e1p d\u1ee5ng ngay 5 m\u1eb9o &#8220;nh\u1ecf m\u00e0 c\u00f3 v\u00f5&#8221; d\u01b0\u1edbi \u0111\u00e2y:<\/p><h3><span class=\"ez-toc-section\" id=\"51_Tan_dung_tinh_nang_moi_ban_be_quan_tam\"><\/span>5.1 T\u1eadn d\u1ee5ng t\u00ednh n\u0103ng m\u1eddi b\u1ea1n b\u00e8 quan t\u00e2m<span class=\"ez-toc-section-end\"><\/span><\/h3><p>M\u1ed7i ng\u00e0y, Zalo cho ph\u00e9p b\u1ea1n g\u1eedi l\u1eddi m\u1eddi quan t\u00e2m \u0111\u1ebfn t\u1ed1i \u0111a 20 ng\u01b0\u1eddi trong danh b\u1ea1. \u0110\u1eebng b\u1ecf l\u1ee1 con s\u1ed1 n\u00e0y! H\u00e3y ch\u1ecdn l\u1ecdc nh\u1eefng b\u1ea1n b\u00e8 c\u00f3 kh\u1ea3 n\u0103ng tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng nh\u1ea5t \u0111\u1ec3 g\u1eedi l\u1eddi m\u1eddi m\u1ed7i ng\u00e0y, gi\u00fap trang OA c\u1ee7a b\u1ea1n c\u00f3 nh\u1eefng l\u01b0\u1ee3t theo d\u00f5i th\u1ef1c t\u1ebf \u0111\u1ea7u ti\u00ean m\u00e0 kh\u00f4ng t\u1ed1n chi ph\u00ed.<\/p><h3><span class=\"ez-toc-section\" id=\"52_Dau_tu_noi_dung_%E2%80%9Ccham%E2%80%9D_dung_tam_ly_khach_hang\"><\/span>5.2 \u0110\u1ea7u t\u01b0 n\u1ed9i dung &#8220;ch\u1ea1m&#8221; \u0111\u00fang t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Tr\u01b0\u1edbc khi t\u00ednh \u0111\u1ebfn c\u00e1c th\u1ee7 thu\u1eadt t\u0103ng tr\u01b0\u1edfng, h\u00e3y \u0111\u1ea3m b\u1ea3o &#8220;ng\u00f4i nh\u00e0&#8221; c\u1ee7a b\u1ea1n c\u00f3 n\u1ed9i dung ch\u1ea5t l\u01b0\u1ee3ng.<\/p><ul><li><b>Gi\u00e1 tr\u1ecb th\u1ef1c:<\/b> B\u00e0i vi\u1ebft c\u1ea7n gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 ho\u1eb7c cung c\u1ea5p ki\u1ebfn th\u1ee9c h\u1eefu \u00edch cho ng\u01b0\u1eddi xem.<\/li><li><b>S\u00e1ng t\u1ea1o:<\/b> Thay \u0111\u1ed5i \u0111\u1ecbnh d\u1ea1ng n\u1ed9i dung linh ho\u1ea1t gi\u1eefa b\u00e0i vi\u1ebft, h\u00ecnh \u1ea3nh v\u00e0 video \u0111\u1ec3 tr\u00e1nh g\u00e2y nh\u00e0m ch\u00e1n. M\u1ed9t n\u1ed9i dung hay s\u1ebd t\u1ef1 \u0111\u1ed9ng th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng chia s\u1ebb cho b\u1ea1n b\u00e8 c\u1ee7a h\u1ecd.<\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"53_Duy_tri_su_hien_dien_tren_Nhat_ky_nguoi_dung\"><\/span>5.3 Duy tr\u00ec s\u1ef1 hi\u1ec7n di\u1ec7n tr\u00ean Nh\u1eadt k\u00fd ng\u01b0\u1eddi d\u00f9ng<span class=\"ez-toc-section-end\"><\/span><\/h3><p>T\u1ea7n su\u1ea5t xu\u1ea5t hi\u1ec7n l\u00e0 ch\u00eca kh\u00f3a c\u1ee7a nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u. Vi\u1ec7c th\u01b0\u1eddng xuy\u00ean \u0111\u0103ng b\u00e0i ho\u1eb7c chia s\u1ebb c\u00e1c &#8220;Kho\u1ea3nh kh\u1eafc&#8221; gi\u00fap t\u00ean tu\u1ed5i c\u1ee7a b\u1ea1n lu\u00f4n n\u1eb1m trong t\u00e2m tr\u00ed kh\u00e1ch h\u00e0ng.<\/p><ul><li><b>L\u01b0u \u00fd quan tr\u1ecdng:<\/b> \u0110\u1eebng &#8220;spam&#8221; n\u1ed9i dung qu\u00e1 d\u00e0y \u0111\u1eb7c. Vi\u1ec7c \u0111\u0103ng b\u00e0i li\u00ean t\u1ee5c trong th\u1eddi gian ng\u1eafn c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng c\u1ea3m th\u1ea5y b\u1ecb l\u00e0m phi\u1ec1n v\u00e0 d\u1eabn \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh h\u1ee7y quan t\u00e2m (Unfollow). H\u00e3y l\u00ean l\u1ecbch \u0111\u0103ng b\u00e0i v\u00e0o c\u00e1c khung gi\u1edd v\u00e0ng \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u1ea5t.<\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"54_Phu_song_ma_QR_tren_moi_mat_tran\"><\/span>5.4 Ph\u1ee7 s\u00f3ng m\u00e3 QR tr\u00ean m\u1ecdi m\u1eb7t tr\u1eadn<span class=\"ez-toc-section-end\"><\/span><\/h3><p>M\u00e3 QR l\u00e0 &#8220;\u0111\u01b0\u1eddng t\u1eaft&#8221; nhanh nh\u1ea5t \u0111\u1ec3 kh\u00e1ch h\u00e0ng t\u00ecm th\u1ea5y Zalo OA c\u1ee7a b\u1ea1n. Thay v\u00ec \u0111\u1ec3 kh\u00e1ch h\u00e0ng ph\u1ea3i g\u00f5 t\u00ecm ki\u1ebfm th\u1ee7 c\u00f4ng, h\u00e3y:<\/p><ul><li>In m\u00e3 QR l\u00ean bao b\u00ec s\u1ea3n ph\u1ea9m, danh thi\u1ebfp ho\u1eb7c t\u00e0i li\u1ec7u qu\u1ea3ng c\u00e1o t\u1ea1i c\u1eeda h\u00e0ng.<\/li><li>Chia s\u1ebb m\u00e3 QR l\u00ean c\u00e1c n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i kh\u00e1c nh\u01b0 Facebook, TikTok \u0111\u1ec3 k\u00e9o l\u01b0\u1ee3t truy c\u1eadp \u0111a k\u00eanh.<\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"55_But_pha_doanh_so_voi_Zalo_Ads\"><\/span>5.5 B\u1ee9t ph\u00e1 doanh s\u1ed1 v\u1edbi Zalo Ads<span class=\"ez-toc-section-end\"><\/span><\/h3><p>N\u1ebfu b\u1ea1n mu\u1ed1n r\u00fat ng\u1eafn th\u1eddi gian ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau, ch\u1ea1y <a href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/zalo-ads-la-gi\/\">qu\u1ea3ng c\u00e1o Zalo<\/a> ch\u00ednh l\u00e0 gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u. C\u00f4ng c\u1ee5 n\u00e0y gi\u00fap b\u00e0i vi\u1ebft ho\u1eb7c trang OA c\u1ee7a b\u1ea1n hi\u1ec3n th\u1ecb ch\u00ednh x\u00e1c \u0111\u1ebfn nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng theo \u0111\u1ed9 tu\u1ed5i, gi\u1edbi t\u00ednh, khu v\u1ef1c \u0111\u1ecba l\u00fd v\u00e0 s\u1edf th\u00edch. \u0110\u00e2y l\u00e0 c\u00e1ch nhanh nh\u1ea5t \u0111\u1ec3 t\u0103ng \u0111\u1ed9 nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u v\u00e0 b\u00f9ng n\u1ed5 \u0111\u01a1n h\u00e0ng trong th\u1eddi gian ng\u1eafn.<\/p><h2><span class=\"ez-toc-section\" id=\"6_Giai_dap_thac_mac_thuong_gap_ve_Zalo_Official_Account\"><\/span>6. Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc th\u01b0\u1eddng g\u1eb7p v\u1ec1 Zalo Official Account\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2><p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 t\u1ed5ng h\u1ee3p nh\u1eefng th\u1eafc m\u1eafc ph\u1ed5 bi\u1ebfn nh\u1ea5t m\u00e0 c\u00e1c ch\u1ee7 doanh nghi\u1ec7p th\u01b0\u1eddng g\u1eb7p ph\u1ea3i khi b\u1eaft \u0111\u1ea7u ti\u1ebfp c\u1eadn v\u1edbi Zalo OA:<\/p><div id=\"rank-math-rich-snippet-wrapper\"><div id=\"rank-math-faq\" class=\"rank-math-block\"><div class=\"rank-math-list \"><div id=\"faq-1\" class=\"rank-math-list-item\"><h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"61_Tao_tai_khoan_Zalo_OA_co_mat_phi_khong\"><\/span>6.1 T\u1ea1o t\u00e0i kho\u1ea3n Zalo OA c\u00f3 m\u1ea5t ph\u00ed kh\u00f4ng?<span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"rank-math-answer \"><p>Vi\u1ec7c \u0111\u0103ng k\u00fd <a href=\"https:\/\/vbee.vn\/blog\/chia-se\/zalo\/cach-tao-tai-khoan-zalo\/\">kh\u1edfi t\u1ea1o t\u00e0i kho\u1ea3n Zalo<\/a> OA ban \u0111\u1ea7u l\u00e0 ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed. Tuy nhi\u00ean, \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng v\u00e0 s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao (nh\u01b0 g\u1eedi tin nh\u1eafn Broadcast, nh\u1eafn tin ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng sau 48h, hay m\u1edf r\u1ed9ng t\u00ednh n\u0103ng Chatbot), doanh nghi\u1ec7p c\u1ea7n \u0111\u0103ng k\u00fd c\u00e1c G\u00f3i d\u1ecbch v\u1ee5 (C\u01a1 b\u1ea3n, D\u00f9ng th\u1eed, N\u00e2ng cao ho\u1eb7c Premium) t\u00f9y theo nhu c\u1ea7u th\u1ef1c t\u1ebf.<\/p><\/div><\/div><div id=\"faq-2\" class=\"rank-math-list-item\"><h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"62_Mot_tai_khoan_ca_nhan_co_the_tao_duoc_bao_nhieu_Zalo_OA\"><\/span>6.2 M\u1ed9t t\u00e0i kho\u1ea3n c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 t\u1ea1o \u0111\u01b0\u1ee3c bao nhi\u00eau Zalo OA?<span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"rank-math-answer \"><p>Theo quy \u0111\u1ecbnh hi\u1ec7n t\u1ea1i, m\u1ed9t t\u00e0i kho\u1ea3n c\u00e1 nh\u00e2n (s\u1ed1 \u0111i\u1ec7n tho\u1ea1i) c\u00f3 th\u1ec3 t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd <b>t\u1ed1i \u0111a 10 t\u00e0i kho\u1ea3n Zalo Official Account<\/b>. \u0110i\u1ec1u n\u00e0y gi\u00fap c\u00e1c ch\u1ee7 doanh nghi\u1ec7p d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd nhi\u1ec1u th\u01b0\u01a1ng hi\u1ec7u ho\u1eb7c nhi\u1ec1u chi nh\u00e1nh c\u1eeda h\u00e0ng kh\u00e1c nhau tr\u00ean c\u00f9ng m\u1ed9t \u1ee9ng d\u1ee5ng.<\/p><\/div><\/div><div id=\"faq-3\" class=\"rank-math-list-item\"><h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"63_Tai_sao_tai_khoan_Zalo_OA_cua_toi_bi_tu_choi_phe_duyet\"><\/span>6.3 T\u1ea1i sao t\u00e0i kho\u1ea3n Zalo OA c\u1ee7a t\u00f4i b\u1ecb t\u1eeb ch\u1ed1i ph\u00ea duy\u1ec7t?<span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"rank-math-answer \"><p>C\u00f3 3 l\u00fd do ph\u1ed5 bi\u1ebfn nh\u1ea5t khi\u1ebfn Zalo t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n:<\/p><ul><li><b>T\u00ean OA kh\u00f4ng h\u1ee3p l\u1ec7:<\/b> T\u00ean qu\u00e1 ng\u1eafn, ch\u1ee9a k\u00fd t\u1ef1 \u0111\u1eb7c bi\u1ec7t, ho\u1eb7c vi ph\u1ea1m b\u1ea3n quy\u1ec1n th\u01b0\u01a1ng hi\u1ec7u l\u1edbn.<\/li><li><b>H\u00ecnh \u1ea3nh sai quy \u0111\u1ecbnh:<\/b> \u1ea2nh \u0111\u1ea1i di\u1ec7n ho\u1eb7c \u1ea3nh b\u00eca b\u1ecb m\u1edd, ch\u1ee9a s\u1ed1 \u0111i\u1ec7n tho\u1ea1i\/\u0111\u1ecba ch\u1ec9 website qu\u00e1 l\u1edbn, ho\u1eb7c h\u00ecnh \u1ea3nh nh\u1ea1y c\u1ea3m.<\/li><li><b>Sai danh m\u1ee5c ho\u1ea1t \u0111\u1ed9ng:<\/b> Ng\u00e0nh ngh\u1ec1 kinh doanh b\u1ea1n ch\u1ecdn kh\u00f4ng kh\u1edbp v\u1edbi th\u00f4ng tin gi\u1edbi thi\u1ec7u ho\u1eb7c gi\u1ea5y ph\u00e9p kinh doanh \u0111\u00ednh k\u00e8m.<\/li><\/ul><\/div><\/div><div id=\"faq-4\" class=\"rank-math-list-item\"><h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"64_Tai_khoan_Zalo_OA_chua_xac_thuc_chua_co_tich_vang_co_nhan_tin_duoc_khong\"><\/span>6.4 T\u00e0i kho\u1ea3n Zalo OA ch\u01b0a x\u00e1c th\u1ef1c (ch\u01b0a c\u00f3 t\u00edch v\u00e0ng) c\u00f3 nh\u1eafn tin \u0111\u01b0\u1ee3c kh\u00f4ng?<span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"rank-math-answer \"><p>C\u00f3, nh\u01b0ng s\u1ebd b\u1ecb <b>gi\u1edbi h\u1ea1n t\u00ednh n\u0103ng<\/b>. T\u00e0i kho\u1ea3n ch\u01b0a x\u00e1c th\u1ef1c v\u1eabn c\u00f3 th\u1ec3 nh\u1eafn tin cho kh\u00e1ch h\u00e0ng nh\u01b0ng s\u1ebd b\u1ecb h\u1ea1n ch\u1ebf s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi quan t\u00e2m, kh\u00f4ng th\u1ec3 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng Broadcast h\u00e0ng lo\u1ea1t v\u00e0 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c ch\u1ea1y qu\u1ea3ng c\u00e1o Zalo Ads \u0111\u1ec3 t\u0103ng tr\u01b0\u1edfng.<\/p><\/div><\/div><div id=\"faq-5\" class=\"rank-math-list-item\"><h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"65_Lam_the_nao_de_doi_ten_Zalo_OA_sau_khi_da_tao\"><\/span>6.5 L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ed5i t\u00ean Zalo OA sau khi \u0111\u00e3 t\u1ea1o?<span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"rank-math-answer \"><p>B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ed5i t\u00ean Zalo OA trong ph\u1ea7n <b>Qu\u1ea3n l\u00fd &rarr; Th\u00f4ng tin t\u00e0i kho\u1ea3n<\/b>. Tuy nhi\u00ean, l\u01b0u \u00fd:<\/p><ul><li><b>V\u1edbi OA ch\u01b0a x\u00e1c th\u1ef1c:<b> C\u00f3 th\u1ec3 \u0111\u1ed5i t\u00ean tr\u1ef1c ti\u1ebfp nh\u01b0ng ph\u1ea3i ch\u1edd x\u00e9t duy\u1ec7t l\u1ea1i.<\/li><li><b>V\u1edbi OA \u0111\u00e3 x\u00e1c th\u1ef1c (t\u00edch v\u00e0ng):<b> Vi\u1ec7c \u0111\u1ed5i t\u00ean c\u1ea7n cung c\u1ea5p th\u00eam c\u00e1c gi\u1ea5y t\u1edd ph\u00e1p l\u00fd ch\u1ee9ng minh s\u1ef1 thay \u0111\u1ed5i th\u01b0\u01a1ng hi\u1ec7u t\u01b0\u01a1ng \u1ee9ng \u0111\u1ec3 Zalo c\u1eadp nh\u1eadt th\u00f4ng tin ch\u00ednh x\u00e1c.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><p>Vi\u1ec7c s\u1edf h\u1eefu m\u1ed9t trang Zalo OA cho doanh nghi\u1ec7p th\u1ef1c ch\u1ea5t kh\u00f4ng h\u1ec1 ph\u1ee9c t\u1ea1p n\u1ebfu b\u1ea1n n\u1eafm v\u1eefng c\u00e1c b\u01b0\u1edbc thi\u1ebft l\u1eadp v\u00e0 quy \u0111\u1ecbnh c\u1ee7a n\u1ec1n t\u1ea3ng ngay t\u1eeb \u0111\u1ea7u. Hy v\u1ecdng v\u1edbi nh\u1eefng chia s\u1ebb chi ti\u1ebft tr\u00ean, b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 t\u1ef1 tay x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p v\u00e0 uy t\u00edn.<\/p>","protected":false},"excerpt":{"rendered":"<p>Zalo OA l\u00e0 trang doanh nghi\u1ec7p ch\u00ednh th\u1ee9c tr\u00ean Zalo, t\u01b0\u01a1ng t\u1ef1 Fanpage Facebook. \u0110\u00e2y l\u00e0 c\u00f4ng c\u1ee5 b\u1eaft bu\u1ed9c \u0111\u1ec3 b\u1ea1n x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ch\u1ea1y qu\u1ea3ng c\u00e1o chuy\u00ean nghi\u1ec7p. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u th\u00eam v\u1ec1 Zalo OA c\u0169ng nh\u01b0 h\u01b0\u1edbng d\u1eabn b\u1ea1n c\u00e1ch t\u1ea1o v\u00e0&#8230;<\/p>\n","protected":false},"author":9,"featured_media":29777,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[211],"tags":[],"class_list":["post-29776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zalo"],"_links":{"self":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts\/29776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/comments?post=29776"}],"version-history":[{"count":6,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts\/29776\/revisions"}],"predecessor-version":[{"id":29798,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts\/29776\/revisions\/29798"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/media\/29777"}],"wp:attachment":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/media?parent=29776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/categories?post=29776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/tags?post=29776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}