{"id":5146,"date":"2024-05-16T08:00:17","date_gmt":"2024-05-16T01:00:17","guid":{"rendered":"https:\/\/blogs.vbee.vn\/?p=5146"},"modified":"2025-02-25T14:32:21","modified_gmt":"2025-02-25T07:32:21","slug":"voice-biometrics-la-gi","status":"publish","type":"post","link":"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/","title":{"rendered":"Voice Biometrics l\u00e0 g\u00ec? T\u00ecm hi\u1ec3u c\u00f4ng ngh\u1ec7 sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\"><div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung ch\u00ednh<\/p><span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Voice_Biometrics_la_gi\" >Voice Biometrics l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Cach_thuc_hoat_dong_cua_Voice_Biometrics_la_gi\" >C\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Uu_nhuoc_diem_cua_Voice_Biometrics_la_gi\" >\u01afu nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Uu_diem_cua_Voice_Biometrics_la_gi\" >\u01afu \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Nhuoc_diem_cua_Voice_Biometrics_la_gi\" >Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Ung_dung_cua_Voice_Biometrics_la_gi\" >\u1ee8ng d\u1ee5ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Linh_vuc_ngan_hang_dich_vu_tai_chinh_va_bao_hiem_BFSI\" >L\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng, d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh v\u00e0 b\u1ea3o hi\u1ec3m (BFSI)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Thuong_mai_dien_tu\" >Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Trung_tam_lien_lac\" >Trung t\u00e2m li\u00ean l\u1ea1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#FMCG\" >FMCG<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Diem_khac_nhau_giua_nhan_dang_giong_noi_va_Voice_Biometrics_la_gi\" >\u0110i\u1ec3m kh\u00e1c nhau gi\u1eefa nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i v\u00e0 Voice Biometrics l\u00e0 g\u00ec?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Nhan_dang_giong_noi\" >Nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vbee.vn\/blog\/chia-se\/voice-biometrics-la-gi\/#Voice_Biometrics\" >Voice Biometrics<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div><p><strong>C\u00f4ng ngh\u1ec7 Voice Biometrics hay c\u00f2n g\u1ecdi l\u00e0 nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i (voice ID) ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn trong vi\u1ec7c x\u00e1c th\u1ef1c ng\u01b0\u1eddi d\u00f9ng nh\u1edd mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n, gi\u00fap doanh nghi\u1ec7p c\u1eaft gi\u1ea3m chi ph\u00ed v\u00e0 t\u0103ng hi\u1ec7u qu\u1ea3. Trong b\u00e0i vi\u1ebft n\u00e0y h\u00e3y c\u00f9ng <a href=\"https:\/\/vbee.vn\/\">Vbee AIVoice<\/a> t\u00ecm hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 Voice Biometrics l\u00e0 g\u00ec? C\u00e1c l\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng Voice Biometrics l\u00e0 g\u00ec nh\u00e9.<\/strong><\/p><p style=\"text-align: center;\"><p><iframe style=\"position: relative; top: 0px; border: none;\" title=\"H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng\" src=\"https:\/\/vbee.vn\/demo\" width=\"100%\" height=\"320\"><\/iframe><\/p><h2><span class=\"ez-toc-section\" id=\"Voice_Biometrics_la_gi\"><\/span>Voice Biometrics l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2><p>Voice Biometrics l\u00e0 g\u00ec? Voice Biometrics hay sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i l\u00e0 m\u1ed9t c\u00f4ng ngh\u1ec7 tinh vi \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf xoay quanh c\u00e1c kh\u00eda c\u1ea1nh \u0111\u1ed9c \u0111\u00e1o c\u1ee7a gi\u1ecdng n\u00f3i c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n. V\u1ec1 c\u01a1 b\u1ea3n, \u0111\u00e2y l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c x\u00e1c th\u1ef1c sinh tr\u1eafc h\u1ecdc s\u1eed d\u1ee5ng c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m gi\u1ecdng n\u00f3i ch\u00ednh \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 x\u00e1c minh danh t\u00ednh c\u1ee7a ng\u01b0\u1eddi n\u00f3i.<\/p><p>Kh\u00e1c v\u1edbi c\u00e1c d\u1ea1ng d\u1eef li\u1ec7u sinh tr\u1eafc h\u1ecdc kh\u00e1c nh\u01b0 d\u1ea5u v\u00e2n tay ho\u1eb7c nh\u1eadn d\u1ea1ng khu\u00f4n m\u1eb7t, Voice Biometrics ph\u00e2n t\u00edch c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m ri\u00eang bi\u1ec7t \u0111\u01b0\u1ee3c nh\u00fang trong gi\u1ecdng n\u00f3i c\u1ee7a m\u1ed9t ng\u01b0\u1eddi. C\u00f4ng ngh\u1ec7 n\u00e0y ghi l\u1ea1i m\u00f4 h\u00ecnh k\u1ef9 thu\u1eadt s\u1ed1 v\u1ec1 \u0111\u1eb7c \u0111i\u1ec3m gi\u1ecdng n\u00f3i c\u1ee7a ng\u01b0\u1eddi n\u00f3i, t\u1ea1o ra m\u1ed9t c\u00f4ng ngh\u1ec7 \u0111\u1ed9c \u0111\u00e1o \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 &#8220;voiceprint&#8221;.<\/p><figure id=\"attachment_15719\" aria-describedby=\"caption-attachment-15719\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-15719 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi.webp\" alt=\"Voice Biometrics l\u00e0 g\u00ec? T\u00ecm hi\u1ec3u c\u00f4ng ngh\u1ec7 sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i\" width=\"768\" height=\"520\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-300x203.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-15719\" class=\"wp-caption-text\">Voice Biometrics l\u00e0 g\u00ec? T\u00ecm hi\u1ec3u c\u00f4ng ngh\u1ec7 sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i<\/figcaption><\/figure><p>C\u00f4ng ngh\u1ec7 Voice Biometrics \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean quan \u0111i\u1ec3m gi\u1ecdng c\u1ee7a m\u1ed7i ng\u01b0\u1eddi l\u00e0 duy nh\u1ea5t, t\u01b0\u01a1ng t\u1ef1 nh\u01b0 d\u1ea5u v\u00e2n tay ho\u1eb7c m\u1eabu v\u00f5ng m\u1ea1c. Voiceprint \u0111\u01b0\u1ee3c t\u1ea1o ra d\u1ef1a tr\u00ean m\u1ed9t s\u1ed1 bi\u1ebfn s\u1ed1, bao g\u1ed3m h\u00ecnh d\u1ea1ng v\u00e0 k\u00edch th\u01b0\u1edbc c\u1ed5 h\u1ecdng, \u0111\u01b0\u1eddng m\u0169i v\u00e0 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m v\u1eadt l\u00fd kh\u00e1c. T\u1ed1c \u0111\u1ed9, nh\u1ecbp \u0111i\u1ec7u, c\u00e1ch ph\u00e1t \u00e2m v\u00e0 tr\u1ecdng \u00e2m l\u00e0 nh\u1eefng bi\u1ebfn s\u1ed1 phi v\u1eadt l\u00fd c\u0169ng \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ecbnh h\u00ecnh gi\u1ecdng n\u00f3i.<\/p><p>Khi Voiceprint \u0111\u01b0\u1ee3c t\u1ea1o, d\u1eef li\u1ec7u n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef v\u00e0 sau \u0111\u00f3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c minh ch\u00e9o ho\u1eb7c x\u00e1c th\u1ef1c. Hi\u1ec7u qu\u1ea3 c\u1ee7a sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 b\u1ea3o m\u1eadt \u0111\u00e1ng tin c\u1eady ph\u1ea7n l\u1edbn l\u00e0 do t\u00ednh \u0111\u1ed9c \u0111\u00e1o v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m ph\u1ee9c t\u1ea1p c\u1ee7a gi\u1ecdng n\u00f3i con ng\u01b0\u1eddi.<\/p><h2><span class=\"ez-toc-section\" id=\"Cach_thuc_hoat_dong_cua_Voice_Biometrics_la_gi\"><\/span>C\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2><p>Hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec gi\u00fap b\u1ea1n n\u1eafm \u0111\u01b0\u1ee3c ti\u1ec1m n\u0103ng c\u1ee7a c\u00f4ng ngh\u1ec7 n\u00e0y nh\u01b0 th\u1ebf n\u00e0o. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 t\u1ed5ng quan t\u1eebng b\u01b0\u1edbc v\u1ec1 c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voice Biometrics (sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i):<\/p><figure id=\"attachment_15721\" aria-describedby=\"caption-attachment-15721\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-15721 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-1.webp\" alt=\"T\u00ecm hi\u1ec3u c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec? (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"577\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-1.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-1-300x225.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-15721\" class=\"wp-caption-text\">T\u00ecm hi\u1ec3u c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec? (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure><ul><li><strong>\u0110\u0103ng k\u00fd<\/strong>: B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong h\u1ec7 th\u1ed1ng sinh tr\u1eafc gi\u1ecdng n\u00f3i li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u0103ng k\u00fd. Kh\u00e1ch h\u00e0ng n\u00f3i v\u00e0o h\u1ec7 th\u1ed1ng ghi l\u1ea1i m\u1eabu gi\u1ecdng n\u00f3i v\u00e0 ph\u00e2n t\u00edch c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m gi\u1ecdng n\u00f3i kh\u00e1c nhau, bao g\u1ed3m cao \u0111\u1ed9, tr\u1ecdng \u00e2m, nh\u1ecbp \u0111i\u1ec7u v\u00e0 \u00e2m s\u1eafc.<\/li><li><strong>T\u1ea1o Voiceprint:<\/strong> C\u00e1c t\u00ednh n\u0103ng \u0111\u1ed9c \u0111\u00e1o t\u1eeb m\u1eabu n\u00e0y \u0111\u01b0\u1ee3c tr\u00edch xu\u1ea5t v\u00e0 s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ea1o Voiceprint.<\/li><li><strong>L\u01b0u tr\u1eef gi\u1ecdng n\u00f3i:<\/strong> Sau \u0111\u00f3, gi\u1ecdng n\u00f3i s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef an to\u00e0n trong h\u1ec7 th\u1ed1ng. B\u1ea3o m\u1eadt l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng h\u00e0ng \u0111\u1ea7u, \u0111\u1ea3m b\u1ea3o nh\u1eefng gi\u1ecdng n\u00f3i n\u00e0y \u0111\u01b0\u1ee3c an to\u00e0n.<\/li><li><strong>X\u00e1c th\u1ef1c:<\/strong> Khi c\u1ea7n x\u00e1c th\u1ef1c trong t\u01b0\u01a1ng lai, ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 c\u1ea7n n\u00f3i v\u00e0o h\u1ec7 th\u1ed1ng \u0111\u1ec3 x\u00e1c th\u1ef1c b\u1eb1ng gi\u1ecdng n\u00f3i.<\/li><li><strong>Ph\u00e2n t\u00edch gi\u1ecdng n\u00f3i:<\/strong> H\u1ec7 th\u1ed1ng sinh tr\u1eafc h\u1ecdc ghi l\u1ea1i gi\u1ecdng n\u00f3i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 so s\u00e1nh v\u1edbi gi\u1ecdng n\u00f3i \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u01b0\u1edbc \u0111\u00f3.<\/li><li><strong>Ra quy\u1ebft \u0111\u1ecbnh<\/strong>: N\u1ebfu m\u1eabu gi\u1ecdng n\u00f3i tr\u1ef1c ti\u1ebfp v\u00e0 gi\u1ecdng n\u00f3i \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef gi\u1ed1ng nhau th\u00ec quy\u1ec1n truy c\u1eadp s\u1ebd \u0111\u01b0\u1ee3c c\u1ea5p. N\u1ebfu kh\u00f4ng, y\u00eau c\u1ea7u s\u1ebd b\u1ecb t\u1eeb ch\u1ed1i, cung c\u1ea5p l\u1edbp b\u1ea3o m\u1eadt b\u1ed5 sung \u0111\u1ec3 ph\u00e1t hi\u1ec7n gian l\u1eadn.<\/li><li><strong>H\u1ecdc h\u1ecfi li\u00ean t\u1ee5c:<\/strong> H\u1ec7 th\u1ed1ng sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i s\u1eed d\u1ee5ng m\u1ea1ng th\u1ea7n kinh \u0111\u1ec3 li\u00ean t\u1ee5c h\u1ecdc h\u1ecfi v\u00e0 c\u1ea3i thi\u1ec7n \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a vi\u1ec7c x\u00e1c th\u1ef1c gi\u1ecdng n\u00f3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li><\/ul><p>Quy tr\u00ecnh \u0111\u01a1n gi\u1ea3n nh\u01b0ng m\u1ea1nh m\u1ebd n\u00e0y \u0111\u00f3ng vai tr\u00f2 l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i v\u00e0 \u1ee9ng d\u1ee5ng c\u1ee7a c\u00f4ng ngh\u1ec7 n\u00e0y tr\u00ean nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau, h\u1ea1n ch\u1ebf c\u00e1c ho\u1ea1t \u0111\u1ed9ng gian l\u1eadn \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng.<\/p><h2><span class=\"ez-toc-section\" id=\"Uu_nhuoc_diem_cua_Voice_Biometrics_la_gi\"><\/span>\u01afu nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"Uu_diem_cua_Voice_Biometrics_la_gi\"><\/span>\u01afu \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h3><p>C\u00f4ng ngh\u1ec7 Voice Biometrics c\u00f3 m\u1ed9t s\u1ed1 \u01b0u \u0111i\u1ec3m h\u01a1n so v\u1edbi c\u00e1c ph\u01b0\u01a1ng th\u1ee9c x\u00e1c th\u1ef1c danh t\u00ednh kh\u00e1c:<\/p><ul><li><strong>X\u00e1c th\u1ef1c nhanh:<\/strong> T\u00edn hi\u1ec7u gi\u1ecdng n\u00f3i g\u1ea7n nh\u01b0 c\u1ed1 \u0111\u1ecbnh khi \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch trong kho\u1ea3ng th\u1eddi gian ng\u1eafn, cho ph\u00e9p tr\u00edch xu\u1ea5t c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n bi\u1ec7t cao \u0111\u1ec3 ph\u00e2n bi\u1ec7t gi\u1eefa c\u00e1c ng\u01b0\u1eddi d\u00f9ng.<\/li><li><strong>\u0110\u1ed9 x\u00e2m nh\u1eadp th\u1ea5p:<\/strong> Kh\u00f4ng gi\u1ed1ng nh\u01b0 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c x\u00e1c th\u1ef1c kh\u00e1c y\u00eau c\u1ea7u s\u1ef1 c\u1ed9ng t\u00e1c t\u00edch c\u1ef1c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c ph\u1ea7n c\u1ee9ng c\u1ee5 th\u1ec3, sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i ch\u1ec9 c\u1ea7n thu \u00e2m thanh qua micr\u00f4.<\/li><li><strong>X\u00e1c th\u1ef1c gi\u1ecdng n\u00f3i an to\u00e0n<\/strong>: Gi\u1ecdng n\u00f3i l\u00e0 m\u1ed9t t\u00ednh n\u0103ng sinh tr\u1eafc h\u1ecdc duy nh\u1ea5t c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c th\u1ef1c danh t\u00ednh c\u1ee7a m\u1ed9t ng\u01b0\u1eddi m\u1ed9t c\u00e1ch an to\u00e0n.<\/li><li><strong>D\u1ec5 s\u1eed d\u1ee5ng:<\/strong> Ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 c\u1ea7n n\u00f3i v\u00e0o micr\u00f4 \u0111\u1ec3 h\u1ec7 th\u1ed1ng nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i.<\/li><li><strong>Ti\u1ec7n l\u1ee3i<\/strong>: C\u00f4ng ngh\u1ec7 Voice Biometrics cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 m\u00e0 kh\u00f4ng c\u1ea7n g\u00f5 ph\u00edm ho\u1eb7c s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb c\u1ea3m \u1ee9ng.<\/li><li><strong>Hi\u1ec7u qu\u1ea3 cao:<\/strong> Cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 nhanh h\u01a1n v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n v\u00ec kh\u00f4ng c\u1ea7n ph\u1ea3i g\u00f5 ph\u00edm.<\/li><li><strong>\u0110\u1ed9 ch\u00ednh x\u00e1c cao:<\/strong> Sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i c\u00f3 th\u1ec3 ch\u00ednh x\u00e1c h\u01a1n thi\u1ebft b\u1ecb vi\u1ebft ho\u1eb7c c\u1ea3m \u1ee9ng, ng\u0103n ng\u1eeba l\u1ed7i v\u00e0 t\u0103ng n\u0103ng su\u1ea5t.<\/li><\/ul><figure id=\"attachment_15722\" aria-describedby=\"caption-attachment-15722\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-15722 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-2.webp\" alt=\"\u01afu nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec? (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"694\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-2.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-2-300x271.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-15722\" class=\"wp-caption-text\">\u01afu nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec? (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure><h3><span class=\"ez-toc-section\" id=\"Nhuoc_diem_cua_Voice_Biometrics_la_gi\"><\/span>Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h3><ul><li>Nhi\u1ec5u n\u1ec1n c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a m\u1eabu v\u00e0 do \u0111\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c x\u00e1c th\u1ef1c ng\u01b0\u1eddi d\u00f9ng.<\/li><li>Kh\u00f4ng ph\u1ea3i l\u00e0 gi\u1ea3i ph\u00e1p x\u00e1c th\u1ef1c l\u00fd t\u01b0\u1edfng cho m\u1ecdi m\u00f4i tr\u01b0\u1eddng (v\u00ed d\u1ee5: kh\u00f4ng gian \u1ed3n \u00e0o ho\u1eb7c n\u01a1i c\u00f4ng c\u1ed9ng).<\/li><\/ul><h2><span class=\"ez-toc-section\" id=\"Ung_dung_cua_Voice_Biometrics_la_gi\"><\/span>\u1ee8ng d\u1ee5ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2><p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng Voice Biometrics (sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i) ph\u1ed5 bi\u1ebfn hi\u1ec7n nay:<\/p><h3><span class=\"ez-toc-section\" id=\"Linh_vuc_ngan_hang_dich_vu_tai_chinh_va_bao_hiem_BFSI\"><\/span>L\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng, d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh v\u00e0 b\u1ea3o hi\u1ec3m (BFSI)<span class=\"ez-toc-section-end\"><\/span><\/h3><p>BFSI chi\u1ebfm th\u1ecb ph\u1ea7n l\u1edbn nh\u1ea5t trong c\u00e1c l\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i. V\u1edbi s\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng tr\u1ef1c tuy\u1ebfn v\u00e0 fintech, sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i trong ng\u00e2n h\u00e0ng, d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh v\u00e0 b\u1ea3o hi\u1ec3m s\u1ebd lo\u1ea1i b\u1ecf r\u1ee7i ro v\u00e0 ng\u0103n ch\u1eb7n truy c\u1eadp gian l\u1eadn.<\/p><p>C\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh v\u00e0 ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 Voice Biometrics \u0111\u1ec3 x\u00e1c th\u1ef1c c\u00e1c kho\u1ea3n thanh to\u00e1n d\u1ef1a tr\u00ean gi\u1ecdng n\u00f3i gi\u00fap b\u1ea3o m\u1eadt cao.<\/p><h3><span class=\"ez-toc-section\" id=\"Thuong_mai_dien_tu\"><\/span>Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Ng\u00e0nh <a href=\"https:\/\/vbee.vn\/blog\/usecase\/xu-huong-thuong-mai-dien-tu\/\">th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/a> \u1ee9ng d\u1ee5ng sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i \u0111\u1ec3 thi\u1ebft l\u1eadp danh t\u00ednh ng\u01b0\u1eddi g\u1ecdi. Ngo\u00e0i ra c\u00f4ng ngh\u1ec7 n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong vi\u1ec7c t\u0103ng c\u01b0\u1eddng b\u1ea3o m\u1eadt, hi\u1ec7u su\u1ea5t v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i \u0111a k\u00eanh.<\/p><figure id=\"attachment_15723\" aria-describedby=\"caption-attachment-15723\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-15723 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-3.webp\" alt=\"C\u00e1c l\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?(Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"518\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-3.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-3-300x202.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-15723\" class=\"wp-caption-text\">C\u00e1c l\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec?(Ngu\u1ed3n: Freepik)<\/figcaption><\/figure><h3><span class=\"ez-toc-section\" id=\"Trung_tam_lien_lac\"><\/span>Trung t\u00e2m li\u00ean l\u1ea1c<span class=\"ez-toc-section-end\"><\/span><\/h3><p>C\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i v\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111\u1ec3 x\u00e1c th\u1ef1c b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n n\u00e0o. Ngo\u00e0i ra, vi\u1ec7c s\u1eed d\u1ee5ng sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i \u0111\u1ec3 x\u00e1c minh v\u00e0 x\u00e1c th\u1ef1c kh\u00e1ch h\u00e0ng gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c.<\/p><h3><span class=\"ez-toc-section\" id=\"FMCG\"><\/span>FMCG<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Trong l\u0129nh v\u1ef1c FMCG, Voice Biometrics c\u00f3 th\u1ec3 \u0111\u00f3ng vai tr\u00f2 l\u00e0 ch\u1eef k\u00fd \u0111\u1ec3 x\u00e1c th\u1ef1c khi truy c\u1eadp d\u1ecbch v\u1ee5. M\u1eb7t kh\u00e1c, c\u00f4ng ngh\u1ec7 n\u00e0y cho ph\u00e9p doanh nghi\u1ec7p cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng phong ph\u00fa h\u01a1n th\u00f4ng qua thanh to\u00e1n b\u1eb1ng gi\u1ecdng n\u00f3i, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n,&#8230;.<\/p><h2><span class=\"ez-toc-section\" id=\"Diem_khac_nhau_giua_nhan_dang_giong_noi_va_Voice_Biometrics_la_gi\"><\/span>\u0110i\u1ec3m kh\u00e1c nhau gi\u1eefa nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i v\u00e0 Voice Biometrics l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"Nhan_dang_giong_noi\"><\/span>Nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i t\u1ef1 \u0111\u1ed9ng l\u00e0 m\u1ed9t kh\u00eda c\u1ea1nh quan tr\u1ecdng c\u1ee7a c\u00e1c c\u00f4ng ngh\u1ec7 nh\u01b0 IVR, <a href=\"https:\/\/vbee.vn\/blog\/chia-se\/tro-ly-ao-la-gi\/\">tr\u1ee3 l\u00fd \u1ea3o<\/a>, di \u0111\u1ed9ng (v\u00ed d\u1ee5: \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh) v\u00e0 \u0111i\u1ec7n to\u00e1n. C\u00f4ng ngh\u1ec7 n\u00e0y x\u00e1c \u0111\u1ecbnh nh\u1eefng t\u1eeb m\u00e0 ng\u01b0\u1eddi d\u00f9ng n\u00f3i \u0111\u1ec3 \u1ee9ng d\u1ee5ng c\u00f3 th\u1ec3 cung c\u1ea5p ph\u1ea3n h\u1ed3i.<\/p><h3><span class=\"ez-toc-section\" id=\"Voice_Biometrics\"><\/span>Voice Biometrics<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u1ee5 th\u1ec3 c\u1ee7a ng\u01b0\u1eddi n\u00f3i thay v\u00ec t\u1eadp trung v\u00e0o nh\u1eefng t\u1eeb h\u1ecd n\u00f3i \u0111\u1ec3 th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng. M\u1ed7i gi\u1ecdng n\u00f3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec1u c\u00f3 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m ri\u00eang bi\u1ec7t \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi m\u00f4 h\u00ecnh gi\u1ea3i ph\u1eabu v\u00e0 h\u00e0nh vi l\u1eddi n\u00f3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. H\u00ecnh d\u1ea1ng v\u00e0 k\u00edch th\u01b0\u1edbc c\u1ee7a mi\u1ec7ng v\u00e0 c\u1ed5 h\u1ecdng c\u0169ng nh\u01b0 ng\u00f4n ng\u1eef, cao \u0111\u1ed9 v\u00e0 t\u1ed1c \u0111\u1ed9 n\u00f3i (n\u00f3i nhanh hay n\u00f3i ch\u1eadm) \u0111\u1ec1u h\u00ecnh th\u00e0nh n\u00ean gi\u1ecdng n\u00f3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p><figure id=\"attachment_15724\" aria-describedby=\"caption-attachment-15724\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-15724 size-full\" src=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-4.webp\" alt=\"S\u1ef1 kh\u00e1c nhau gi\u1eefa nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i v\u00e0 Voice Biometrics l\u00e0 g\u00ec? (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"439\" title=\"\" srcset=\"https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-4.webp 768w, https:\/\/vbee.vn\/blog\/wp-content\/uploads\/2023\/12\/voice-biometrics-la-gi-4-300x171.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-15724\" class=\"wp-caption-text\">S\u1ef1 kh\u00e1c nhau gi\u1eefa nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i v\u00e0 Voice Biometrics l\u00e0 g\u00ec? (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure><p>Voice Biometrics \u00e1nh x\u1ea1 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m \u0111\u1ed9c \u0111\u00e1o c\u1ee7a ng\u01b0\u1eddi n\u00f3i v\u00e0 sau \u0111\u00f3 s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u00e0y \u0111\u1ec3 nh\u1eadn d\u1ea1ng ng\u01b0\u1eddi d\u00f9ng. Ng\u01b0\u1eddi d\u00f9ng cung c\u1ea5p m\u1ed9t ho\u1eb7c nhi\u1ec1u m\u1eabu \u00e2m thanh m\u00e0 h\u1ec7 th\u1ed1ng s\u1ebd ph\u00e2n t\u00edch \u0111\u1ec3 t\u1ea1o ra gi\u1ecdng n\u00f3i duy nh\u1ea5t cho ng\u01b0\u1eddi n\u00f3i.<\/p><p>C\u00f4ng ngh\u1ec7 Voice Biometrics l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 x\u00e1c minh ng\u01b0\u1eddi n\u00f3i. K\u1ebft h\u1ee3p v\u1edbi ID v\u00e0 m\u1eadt kh\u1ea9u ho\u1eb7c m\u00e3 PIN, sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i cung c\u1ea5p x\u00e1c th\u1ef1c hai y\u1ebfu t\u1ed1 \u0111\u1ec3 c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o c\u00e1c t\u00e0i li\u1ec7u an to\u00e0n.<\/p><p>\u0110\u1ebfn \u0111\u00e2y ch\u1eafc h\u1eb3n b\u1ea1n \u0111\u1ecdc \u0111\u00e3 n\u1eafm \u0111\u01b0\u1ee3c Voice Biometrics l\u00e0 g\u00ec? C\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng v\u00e0 \u1ee9ng d\u1ee5ng c\u1ee7a Voice Biometrics l\u00e0 g\u00ec? Ngo\u00e0i ra b\u1ea1n \u0111\u1ecdc c\u00f3 th\u1ec3 tham kh\u1ea3o th\u00eam m\u1ed9t s\u1ed1 b\u00e0i vi\u1ebft \u0111\u00e3 c\u00f3 \u0111\u1ec3 t\u00ecm hi\u1ec3u th\u00eam <a href=\"https:\/\/vbee.vn\/blog\/chia-se\/voicebot-la-gi\/\">Voicebot<\/a> l\u00e0 g\u00ec nh\u00e9.<\/p>","protected":false},"excerpt":{"rendered":"<p>C\u00f4ng ngh\u1ec7 Voice Biometrics hay c\u00f2n g\u1ecdi l\u00e0 nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i (voice ID) ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn trong vi\u1ec7c x\u00e1c th\u1ef1c ng\u01b0\u1eddi d\u00f9ng nh\u1edd mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n, gi\u00fap doanh nghi\u1ec7p c\u1eaft gi\u1ea3m chi ph\u00ed v\u00e0 t\u0103ng hi\u1ec7u qu\u1ea3. Trong b\u00e0i vi\u1ebft n\u00e0y h\u00e3y c\u00f9ng Vbee AIVoice t\u00ecm&#8230;<\/p>\n","protected":false},"author":1,"featured_media":15719,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[133],"tags":[],"class_list":["post-5146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chia-se"],"_links":{"self":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts\/5146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/comments?post=5146"}],"version-history":[{"count":13,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts\/5146\/revisions"}],"predecessor-version":[{"id":20083,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/posts\/5146\/revisions\/20083"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/media\/15719"}],"wp:attachment":[{"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/media?parent=5146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/categories?post=5146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.vn\/blog\/wp-json\/wp\/v2\/tags?post=5146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}